Job ID: 49494
Location: Greenville , South Carolina
Employment Type: Direct Hire
Last Updated: 18 days ago
Our industrial client in Greenville is hiring a Sales Support Specialist to join their small, but mighty office team! Previous experience supporting a sales team or in account management is a plus but not required. Seeking someone eager to learn with great organizational and communication skills!
This is a Direct Hire position with benefits.
Responsibilities:
- Communicate daily with customers and vendors via phone and email to address inquiries, provide updates, and ensure efficient service.
- Organize and maintain accurate records of customer details and contact information.
- Provide timely and competitive rates to customers and negotiate rates with vendors as needed.
- Retain existing business by following up with clients on service satisfaction and ongoing needs.
- Assist sales representatives with order management, including creating dropship sales orders and tracking shipments.
- Enter and process sales and purchase orders, ensuring accurate order fulfillment and coordination with inventory.
- Coordinate with the inventory manager on product availability issues and resolve any stock-related concerns.
- Collaborate with the sales support manager and director of operations on administrative tasks and process returns as necessary.
- Provide weekly updates to the Sales Team and accurate information to support decision-making and customer service efforts.
Qualifications:
- Previous sales support or account management experience is a plus
- Previous administrative experience
- SalesForce experience is a plus
- Sharp organizational and communication skills
- Ability to work efficiently in a fast-paced environment
Compensation: $50,000-55,000 with benefits
Schedule: On-site, Monday – Friday 8am to 5pm
