Job ID: 49814
Location: Greer, South Carolina
Employment Type: Direct Hire
Last Updated: 4 days ago
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A Greer manufacturing company is seeking a detail-oriented and organized Customer Service Manager to become a fundamental part of their company.
 
This is a direct-hire opportunity, fully on-site with normal business hours, Monday – Friday and great benefits.
 
Responsibilities:  
  • Provide leadership to a small customer service team
  • Audit orders, shipping and inventory
  • Provide support to sales members on marketing strategy
  • Create and maintain relationships with vendors  
  • Oversee any budgets, projects, presentations, or reporting for sales team  
  • Communicate with sales team and other departments within our organization  
  • Analyze and report sales trends  
  • Provide strong customer support when necessary  
  • Update CRM with correct information
  • Assist with proposals and presentations
  • Maintain customer website
 
Qualifications:  
  • 2-3 years of leading a customer service team
  • Experience working with CRM Systems or ERP Systems  
  • 5 years of Customer Service background in a manufacturing environment
  • Logistics experience
  • Associates degree required, Bachelors degree preferred  
 
Compensation & Benefits:  
  • $65,000-72,000, based on experience
  • Employer sponsored health insurance, medical, dental and vision
  • STD & LTD coverage
  • Matching $401(k)  
  • Holiday Schedule
  • 15 PTO Days
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