Responsibilities:
· Lease & Rental Sales; manage existing relationships through ongoing contact as well as continue to prospect for new customers through email, cold calls, knocks, and social media
· Utilize technology such as RigDig, FleetSeek, LinkedIn, etc to discover and connect with potential new customers
· Keep an organized schedule to separate time for visiting with current customers, exploring new ones, and handling operational duties
· Spec trucks in SmartSpec tool with resale and customer application as a priority; prepare accurate and complete deals in SalesSuite tool
· Travel to each location within region to maintain relationships with service personnel and local customers to grow the business in that market
· Demonstrate general financial knowledge by analyzing the financial statement to identify key areas of improvement; study various KPI’s and seek for areas of improvement
· Monthly Lease & Rental Billing
· Handle all aspects of rental department including creating contracts, assisting with credit and insurance, and communicating with the service advisor teams regarding all pending rental transactions
· Communicate with local service team for repairs & maintenance; work hand in hand with local service manager, referring all customers to contact their respective service advisors and service managers in time of breakdown
· Assist with lease & rental breakdowns and notify local service advisors of any incoming units to facilitate repairs
· Daily monitoring of Decisiv/PSSM fleet management software. Be sure to know status of every truck at any given time, follow up with service as needed for updates; go above and beyond to ensure our fleet is being taken care of in a timely manner
· Work with Fleet Service Manager for any cases that require additional attention
· Daily checks of truck sales reports & factory invoices on eportal; verify all pre-bills, change orders, and build schedules for accuracy
· Obtain monthly mileages from lease customers and/or utilize SmartLinq for vehicle info & mileage
· Prepare and deliver new trucks for lease and rental sales including obtaining up to date insurance and obtaining new tags & IFTA registration if applicable; complete and submit VIS form for applicable IFTA units
· Manage and process all rebills for contracts not including licensing
· Assist with various administrative tasks such as fuel tax reporting
Qualifications
– Previous experience in sales or customer service preferred
– Strong organizational skills with the ability to multitask and prioritize
– Excellent communication and interpersonal skills
– Bilingual in English and Spanish is a plus
– Knowledge of retail math for processing transactions accurately
– Ability to work in a fast-paced environment and adapt to changing priorities
– Basic computer skills for entering rental information and generating contracts
– Time management skills to ensure efficient handling of customer requests
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Salary: $55,000.00 – $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
