Our client is seeking a dedicated and detail-oriented Customer Service/Data Entry Specialist for a 6-month contract position. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to manage multiple tasks in a fast-paced environment. This role supports both student services and administrative operations with a strong focus on accurate data entry and exceptional customer service.
Key Responsibilities:
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Provide front-line customer service via phone, email, and in-person inquiries
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Accurately input, update, and maintain student and administrative records
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Troubleshoot and resolve basic inquiries and escalate complex issues as needed
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Maintain confidentiality and adhere to college data and privacy policies
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Support various departments with clerical and administrative tasks as assigned
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Ensure data integrity and timely reporting
Qualifications:
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High school diploma or equivalent required; associate degree preferred
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1+ years of experience in customer service and/or data entry
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Proficient in Microsoft Office Suite (Word, Excel, Outlook)
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Strong typing and data entry skills with high accuracy
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Excellent verbal and written communication skills
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Ability to work independently and as part of a team
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Experience in an educational or public service environment is a plus
Schedule: Monday – Friday, 9:00 AM – 5:00 PM
Pay Rate: $15 – $18 per hour (based on experience)
