Job ID: 48897
Location: Columbia, South Carolina
Employment Type: Contract
Last Updated: 2 days ago
A well-established client in Downtown Columbia is hiring a Customer Service/Claims Processor to join their team. This is a full-time, long term contract opportunity, with hourly pay up to $23/hour. The ideal candidate will have attention to detail and previous experience with claims, insurance, etc.
Responsibilities:
- Assists customers by phone, in person and virtually with information about the department
- Performs searches for individuals and businesses and provides assistance regarding the claim process, including explaining documentation requirements.
- Reviews and approves claims for payment within department guidelines up to $10,000.
- Performs in-depth research to ensure payment is made to the rightful property owner.
- Reviews and confirms validity of documents submitted by claimants by reaching out to business partners and governmental entities as needed to ensure appropriate payment of funds.
- Opens and preps daily incoming mail, accurately scans claim documentation into the system, and appropriately routes other mail to others as appropriate.
- Participates in outreach opportunities and other projects to locate individuals with unclaimed property.
- Serves as a backup for other team members as needed to ensure continuity of service to constituents.
Requirements:
- Bachelor’s degree and at least three years of relevant experience in public administration, claims examination, financial services or a related field.
Benefits:
- Long-term contract with no end date
- Hourly pay up to $23hr
- Basic healthcare insurance while on contract
- Mon – Fri schedule 8:30 am to 5:00 pm
