Job ID: 49684
Location: Columbia, South Carolina
Employment Type: Contract to Hire
Last Updated: 1 days ago
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Our client is looking to add a Customer Service Representative to their inhouse team in Columbia, SC. This organization is a local non profit focused on helping poverty level individuals and families access resources for housing, food, and health care.

The Customer Service Representative is part of a call-center type team. They receive inbound calls from people in need and show them how to sign up for food, security, housing, etc. If you are looking for a role where you can help others and do fulfilling work, this is a great opportunity!

Responsibilities:

  • Answer incoming phone calls, answering questions/inquiries about supported programs
  • Assist with completing various applications for clients
  • Ensure client and partner satisfaction and maintaining company’s reputation

Experience:

  • Call center experience or customer service experience
  • Technology skills
  • Excellent communication skills
  • Bilingual in Spanish and English a plus 

Compensation:

  • $15-$16/hr
  • Full Time
  • Training provided
  • Contract to hire
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