Job ID: 49087
Location: Greenville, South Carolina
Employment Type: Direct Hire
Last Updated: 0 days ago
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Are you passionate about providing exceptional customer experiences? Do you speak both English and Spanish fluently? If so, we are actively recruiting several Bilingual Customer Service Representatives for a client in Downtown Greenville, SC!

This is a full-time position Mon – Fri from 10:30 AM to 7 PM and has pay starting at $18hr.

Why You’ll Love This Job:

  • Make a Real Impact: Your skills will help bridge communication gaps, offering high-quality service to customers in both English and Spanish. You’ll play a crucial role in making our company a trusted name in the community.
  • Growth Opportunities: We believe in promoting from within! Whether you’re looking to grow your customer service career or pursue leadership roles, you’ll have plenty of opportunities to advance.
  • Supportive Environment: Join a team that values your contributions, with a positive and inclusive culture where your ideas and initiative are appreciated.
  • Comprehensive Benefits: Enjoy a competitive salary, healthcare coverage, paid time off, and other great benefits to help you balance work and life.

Responsibilities:

  • Provide exceptional customer service via phone, email, and chat in both English and Spanish.
  • Address customer inquiries, resolve issues, and provide information in a clear and professional manner.
  • Collaborate with other team members and departments to ensure timely and accurate responses to customer needs.
  • Ensure all customer interactions are documented in our system with high attention to detail.
  • Negotiating and processing payments, utilizing the proper negotiation skills.

Skills & Qualifications:

  • Fluency in English and Spanish (both written and spoken) is essential.
  • Previous customer service experience is a plus, but a positive attitude and willingness to learn are equally important.
  • Excellent communication skills, with the ability to remain calm and professional under pressure.
  • A problem-solver who is passionate about helping others and delivering exceptional service.
  • A team player who thrives in a collaborative environment.

If you’re looking for a rewarding role that combines your bilingual skills with your passion for customer service, apply today and join us in making a difference!

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