Job ID: 48599
Location: Richmond, Virginia
Employment Type: Direct Hire
Last Updated: 9 days ago
Our client, Richmond International Airport, is expanding and adding a newly created Property & Concessions Manager position in Richmond, Virginia. Our client is a very innovative and rapidly growing group who are searching for individuals to join their team who are open-minded, who are adaptive and who enjoy collaboration. This organization has an accessible leadership team who fosters a strong company culture and who encourages out-of-the -box thinking.
Richmond International Airport is a joint civil-military airport located in Sandston, Virginia. This airport is the busiest airport in central Virginia and the third busiest in the state behind Washington Reagan and Washington Dulles. Established in 1975, by an act of the Virginia General Assembly, the Capital Region Airport Commission owns and operates Richmond International Airport (RIC). The Commission directs the growth operation business activities of RIC and works tirelessly to ensure it continues to be an affordable option for local regional and out-of-state travelers. Their culture is one that encourages growth, not only for our airport, but also for their employees.
Location: Greater Richmond, Virginia
The Position
The Airport Properties and Concessions Manager has overall responsibility for the Commission’s properties management including concessions planning and oversight, airfield aeronautical business, commercial property development, lease administration, risk management, and certain purchasing and procurement processes.
ESSENTIAL JOB FUNCTIONS
- Represents RIC’s vision, initiatives and interests with focus on delivering superior customer service, innovative concepts, and sense of place.
- Directs, manages, and markets the Commission’s properties, concessions, rentals, land and facility development and leasing, with a focus on regulatory compliance, revenue growth, and diversification.
- Manages complex real estate ground leases and related development contracts, management contracts, and permits.
- Develops, implements, and ensures compliance of commercial standards, procedures, systems, and guidelines.
- Identifies and implements a comprehensive strategy to attract new aeronautical and commercial business operators as well as retain and grow existing aeronautical and non-aeronautical tenants.
- Maintains accountability for the various airport revenue projections.
- Monitors contractual terms, anticipates, and identifies the preferred approach to providing passenger amenities and services.
- Proactively engages, fosters, and maintains positive tenant relationships and serves as the Commission liaison regarding property issues between the Commission and tenants by investigating complaints and recommending solutions.
- Administers the Commission’s property and concession development and management policies to ensure compliance.
- Drafts, negotiates, monitors, and interprets agreements for land, buildings, aviation facilities, concessions, and other business affairs.
- Prepares correspondence, documentation, and records.
- Conducts frequent visits to all airport land and facilities.
- Provides oversight of the lease management system.
- Directs, maintains, and updates property management system records to include files on leases, permits, insurance documents, revenue documents, drawings, and specifications.
- Provides responses to customer inquiries on a wide array of matters related to area of responsibility.
- Lead all phases of the request for Proposals (RFP), Bids (RFB), and Qualifications (RFQ) for most of the Commission’s business. Planning and development may be excluded.
- Reviews, prepares, and maintains standard agreement and solicitation documents including boilerplate/templates applicable to routine and complex contracts.
- Responsible for the procurement process for complex services and products, which may include formal advertisement for high dollar items such as capital equipment.
- Establishes process to evaluate quotes, bids, and proposals and prepares award documents.
- Oversees the Commission’s risk management program.
- Facilitates communication between the Commission and insurance agents to maintain current insurance certificates for all tenants and service or maintenance contracts.
REQUIRED EDUCATION & EXPERIENCE
- A bachelor’s degree in business administration, economic/real estate development, supply chain management, aviation business, or closely related field. Advanced degree preferred.
- Minimum of five (5) years of professional work experience. Two (2) or more years of experience in an airport and or governmental environment preferred.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Industry Knowledge: Knowledge of principles, practices, and procedures for commercial property management in an airport environment.
- Administration and Leadership Knowledge: Knowledge of business and management principles involved in strategic planning, operations resource allocation, emergency response, leadership techniques, production methods, and the leadership of employees.
- Operational IT Systems Knowledge: Knowledge of technology related to airport operations, emergency communications, and airport fire and law enforcement.
- Psychology Skills: Knowledge of human factors, behavior and performance, including individual differences in ability, personality, and interests relative to performance, learning and motivation.
- Communication Skills: Skillfully communicate with various audiences verbally, non-verbally and in writing.
- Presentation Skills: Skillfully present to various audiences educationally and influentially to support organizational goals.
- Customer Service Skills: Skillfully provide customer service to a variety of employee levels with emphasis placed on listening, educating, and demonstrating a culture of civility throughout the organization.
- Management of Personnel Resources: Can motivate, develop, and direct human capital as they work and grow within the organization.
- Critical Thinking and Decision Making: Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems; and the ability to make sound decisions considering the relative costs and benefits of potential actions.
- Problem Solving: Ability to recognize complex problems and review related information to develop and evaluate options and implement solutions.
- Monitoring & Assessment Ability: Ability to monitor and assess the performance of yourself, other individuals and/or divisions to make improvements or take corrective action, as necessary.
SPECIAL REQUIREMENTS/LICENSES
- Intermediate skills or higher in Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook) are required.
- Possess a working knowledge of systems related to airport properties and concessions.
- Possession of a valid Virginia Driver’s License; ability to obtain and maintain eligibility to hold a Security Identification Display Area (SIDA) badge.
- The person should have the ability to evaluate and learn new systems quickly as they relate to internal processes.
- Certifications demonstrating additional knowledge related to the various divisions supervised are preferred including ACI or AAAE accreditations.
ANY INTERESTED CANDIDATES MUST APPLY TO THIS POSTING IN ORDER TO BE CONSIDERED.
