Position Summary:
Our Account/Project Managers lead a variety of product launch projects from commercial identification of concept through commercial production. They are the main touchpoint for our customers throughout the opportunity/project on-boarding phase and maintain on-going relationships. They collaborate with our team of experts to create and execute plans for meeting customer requirements, profitability targets, quality expectations, and project budgets.
Performance Objectives:
A successful Account/Project Manager truly leads to drive their projects to total success while ensuring customer and team satisfaction with their results, expertise, and professional demeanor.
Responsibilities:
- Lead assigned projects from initiation to successful completion.
- Manage accounts as required to maintain/grow business.
- Accurately quote new products with operations, quality, procurement, and finance team buy-in.
- Develop strong understanding of our processes, customers, technologies, and industries.
- Ensure that launched products can be successfully transitioned to operations and quality teams.
- Identify and implement function and process improvements as needed.
- Manage team resources, considering other project and operational demands.
- Identify, communicate, and manage risks to your projects, involving all stakeholders.
- Demonstrate accountability through regular project reporting on progress to objectives.
- On-going management and growth of existing and/or potential customer portfolios.
- Other duties as assigned.
- Experience working directly with customers on a regular basis. Minimum 5 years.
- Experience managing multi-person and cross-functional projects, including using project management tools and best practices to achieve positive project results. Minimum 3 years.
- Advanced skillset in office software, especially Excel and PowerPoint.
- Bachelor’s degree in business or STEM discipline. PM certification preferred.
- Ability to travel up to 10%.
- Ability to work onsite at our Greenville, SC facility. This position is open to a partial hybrid schedule.