Job ID: 49409
Location: Belton, South Carolina
Employment Type: Direct Hire
Last Updated: 2 days ago
OVERVIEW
A restoration company in the Anderson area is hiring someone with their P&C license to work closely with insurance companies who are covering client damages. Pay is $40-$50k/year depending on experience and the position is on site 5 days a week during normal business hours in Belton with minimal travel to client locations or meetings. This role will also entail some business development with the insurance company partners.
DESCRIPTION
- Take calls from customers who are experiencing unexpected home emergencies, such as flooding, fires, or other damages
- Listen to customers to quickly understand needs and dispatch services out accordingly
- Visit with local businesses or go to local events in order to represent the company and collect leads
- Speak with and coordinate mitigation teams so that customer damages are handled quickly and restoration services are provided accordingly
- Schedule various teams for on-site services throughout the project
- Speak with insurance companies to provide information on customer damages to ensure payment is covered and damages are fixed in a timely manner
- Visit and partner with insurance companies to build referral business
- Stay in touch with customers regarding damages, schedule, estimate, material selections and cost, and payment
- Send out invoices or late payment notices/requests, and call customers to collect on late payments
- Update information in Google Suite, MS Office, and project software
- Handle on-call phone 1 week every 7 weeks (on average less than 5-7 calls a week)
QUALIFICATIONS
- P&C license required (even without P&C experience)
- P&C experience a big plus but not required
- Empathetic and professional communicator (both written a verbal)
- Extremely organized
- Comfortable being on the phones much of the day
- Comfortable talking in person to decision makers at companies
- Comfortable building relationships with current partners and new potential partners in a sales-y way
- Very tech savvy: think MS Word, Excel, Google Word, Google Sheets
- Comfortable handling on-call phone 1 week every 7 weeks
- Doesn’t cut corners; HIGH attention to detail
- Able to pivot and put out fires without losing their cool
- Associates Degree (a plus, not a must-have)
COMPENSATION
- $40-$50k/year
- Health benefits, PTO, and paid holidays
- 401k option with matching
